At Nordic Essence, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and safeguard your personal information when you interact with our online store or services in the Kingdom of Saudi Arabia. By using our services, you agree to this policy.
– Register an account or update your profile.
– Purchase products or browse our website.
– Contact customer support or participate in promotions.
– Engage in surveys, reviews, feedback, or competitions.
We collect information including your name, contact information, address, location, date of birth, demographic data, transaction history, and order details. We may also collect technical information such as cookies, device identifiers, and browsing activity to improve the user experience.
We use your personal data to:
– Process and fulfill orders and payments.
– Deliver products and provide customer support.
– Improve our services and personalize your experience.
– Send offers and marketing communications where you provide consent.
– Prevent fraud, enhance security, and comply with legal and regulatory obligations.
Under the Saudi Personal Data Protection Law (PDPL), we process personal data based on consent, contractual necessity, legal obligations, and legitimate business interests.
We only share personal data when necessary for business operations, such as with payment processors, delivery partners, and logistics providers.
We do not sell or rent personal data for commercial purposes. Personal data may be disclosed if required by Saudi law or regulatory authorities.
Cross-border data transfers (if required) are conducted only in accordance with Saudi PDPL requirements.
We operate social media profiles to communicate with customers. Third-party advertising platforms may use cookies and tracking tools for targeted advertising.
You may manage your preferences using the settings of those platforms.
You may request:
– Access to your personal data.
– Correction or deletion of inaccurate information.
– Restriction or objection to processing.
– Withdrawal of consent for marketing.
– A copy or transfer of your personal data where applicable.
We retain personal data only as long as necessary to provide services and fulfill legal requirements.
We use administrative, technical, and organizational safeguards to protect your personal data.
We will never request sensitive information such as passwords or payment details via phone, SMS, or social media.
To stop receiving promotional messages, you can unsubscribe from emails or disable messaging via the instructions provided in SMS or communication channels.
For privacy matters or complaints:
Email: customer@nordicessence.ae
Country: Kingdom of Saudi Arabia
This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Disputes shall be resolved under Saudi jurisdiction.